ConnectCare
In today’s competitive economy, reliable access to critical information can mean the difference between success and failure for a business. Companies of all sizes are increasingly dependent on both internal information networks and the Internet for day to day operations. Often, if the network is not working, neither are the employees. Unfortunately, many companies take their networks for granted, waiting until issues arise before they address the problems. DataMatrix takes a pro-active approach for the management and maintenance of computer networks to ensure optimal productivity and efficiency while reducing the probability of downtime or catastrophic network failure.
Our ConnectCare support offering encompasses a suite of professional services designed to meet the specific needs of the customer. DataMatrix can also provide part time or temporary staffing to augment your IT staff, or to assist when key IT staff members are unavailable.
Features & Benefits
- Regular periodic maintenance is the best method of maintaining optimum network performance and minimizing network down time.
- A pro-active approach to network management can reduce costly re-active services.
- By keeping your networks working, you keep your people working.
- Maximized access to critical business information and the Internet.
- Minimized impact of viruses, malicious spyware, and spam on your network.
- More predictable costs by spreading out expenditures for required IT services.
ConnectWatch
At DataMatrix Systems, Inc., we know you can’t manage what you can’t measure. ConnectWatch, our 24 x 7 monitoring, alerting and reporting service provides us with the information, data, network performance trending analysis and security vulnerability information critical to service, plan and manage your IT environment.
You have invested in your IT infrastructure and rely on its performance, security and reliability. Integral to our ConnectCare managed services suite, ConnectWatch not only makes certain you have a qualified team ready to service this critical asset but also the real time data to ensure its being done on time, when needed, using the most advanced network asset tracking and performance monitoring .
Highest Level of Service
DataMatrix strives to provide every customer with best-in-class IT. ConnectWatch provides the tools necessary to do even more.
- The ConnectWatch dashboard provides technicians with critical site Information at a glance.
- Faster access to data means more problems can be diagnosed accurately, researched faster and solved remotely.
- Email alerts keep you aware of critical issues and in many cases allow you to take action before your business is impacted.
Cost Savings
Unpredictable costs make it difficult to cope with technology issues. ConnectWatch can help.
- Fast accurate data for technicians, means less costly time spent diagnosing problems.
- Server and network health reporting can identify aging equipment before you lose time, money, and revenue during a disaster recovery.
- For about the cost of 1 hour per month, ConnectWatch can provide the same information as a technician checking out all of your equipment, every day, all day.
Features & Benefits
- 24×7 Monitoring, Alerting, and Reporting
- Asset Management
- Preventative Maintenance
- Semi-Annual Business Review
ConnectStor
Managed Backups
How critical is your business data? Could your business continue operations without any of its existing data? Whether it is from fire, flood, theft, corruption, or viruses, all business data should be protected to in turn protect your business.
Our ConnectStor offering provides local, near-line backups and/or off-site backups for a fixed monthly cost. Don’t worry about losing your business data — with ConnectStor, it’s protected.
Features & Benefits
ConnectCloud
As a certified Microsoft Small & Midmarket Cloud Solutions provider, we at DataMatrix Systems, Inc. have the knowledge and expertise to deliver a comprehensive suite of cloud-based productivity tools in accordance with your business needs.
Infrastructure as a Service
Whether you’re looking for virtual servers, managed backups, hosted Exchange, or pretty much anything else in the cloud, we’ve got your back. We have partnered with a local data center to provide our customer base with a enterprise-grade cloud solution to host a wide variety of IT systems. Contact us today to learn more!
Features & Benefits
ConnectGuard
Network Security as a Service
In today’s world, ensuring your network and IT systems are secure must be a top priority to keep unwanted threats out. In order to respond to this growing need, we at DataMatrix Systems, Inc. have designed ConnectGuard, encompassing both gateway (SonicWALL Firewall) and end-point security (F-Secure Business) into a low, fixed monthly cost solution.